Relationship Manager/ Senior Relationship Manager - Global Business

The Relationship Manager/ Senior Relationship Manager – Global Business is the primary contact for a portfolio of corporate clients and will be responsible to optimize business opportunities with existing customers and expand the customer base with the objective of growing the corporate business as well as the bank's revenue and market share.

Responsibilities :

• Business Development and Portfolio Management
  • Build, maintain and strengthen relationships with existing and potential global business clients, as well as intermediaries and partners, through outstanding service and regular communication focused on delivering value.
  • Cultivate and strengthen relationships with current and potential clients to increase portfolio income and drive growth.
  • Develop a comprehensive understanding of the operations and requirements of targeted clients, to propose financing and transactional solutions by working closely with product and structuring teams.
  • Ensure seamless coordination with internal stakeholders and adopting a problem-solving approach when required.
• Manage credit processes:
  • Gather all information needed to prepare and assess credit applications in order to cover all risk areas for credit assessment.
  • Coordinate with Credit Origination team to ensure all financial analysis, credit application, documentation are prepared within agreed deadline.
  • Present and recommend proposals to the Credit Committee.
  • Provide timely feedback to the customer’s pertaining to the credit applications.
  • Maintain full end-to-end accountability for credit processing, documentation, disbursement and post disbursement monitoring.
• Compliance:
  • Ensure compliance to KYC and AML/ CFT requirements in all dealings with existing and potential customers.
  • Close all compliance monitoring, alerts within set deadline.
• Keep abreast of market development and news to identify early warning signals so as to minimize reputational risk, compliance risk and credit risk to the Bank.
• Participate in the continuous improvement of internal processes in place. 

Competencies :

• Excellent knowledge of banking and financial regulations
• Very good understanding of Mauritius as an International Financial Centre (‘IFC’), including a good mastering of Trusts, Funds, Global Business entities amongst others
• Good knowledge of KYC and CDD policies and operating procedures
• Excellent portfolio management skills
• Excellent communication skills, both oral and in writing English and French
• Ability to work independently and collaboratively in a fast-paced environment
• Ability to work under pressure and manage multiple tasks simultaneously

Minimum Job Requirement *:

• Bachelor's degree in Banking, Finance or related field
• At least 7 years’ experience in the Banking sector ideally Corporate Banking as Assistant Relationship Manager or Relationship Manager

*  Depending on the qualifications and experience, the candidate may be considered for Senior Relationship  Manager - Global Business.