Officer

JOB PURPOSE

Handling operations associated with Service Gestion Client.

RESPONSIBILITIES

Enter and verify the operations processed by SGC, such as opening and closure of accounts, updates of customer data, processing of chequebook requests, implementation of e-banking, management of banking products, etc, while complying with internal procedures and regulatory requirements.
Act as backup during the absence of the supervisor or department head.
Manage production while adhering to KPIs.
Act as liaison with stakeholders across all functions within the bank pertaining to the department's activities.
Execute the different checks delegated by the line Manager.
Support projects within the department that seek to streamline operations and upgrade the core banking.
Prepare statistical data and reporting.
Perform administrative tasks (filing, research, archiving, etc.).
Achieve the objectives set by the Line Manager.

COMPETENCIES

Possess good knowledge of the economic, fiscal, regulatory, and legal environment
Be familiar with banking and financial regulations
Sound knowledge of KYC and CDD policies and operating procedures
Good knowledge of AML/ CFT
Self-discipline and ability to work under pressure
Good interpersonal skills
Good communication skills in English and French

MINIMUM JOB REQUIREMENTS

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